Privacy Policy

Jump Finance, Inc.

Effective Date: April 28, 2026

1. Introduction

Jump Finance, Inc. ("Jump Finance," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our platform and services.

This policy applies to students, university partners, donors, and all other individuals who interact with the Jump Finance platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of our Services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide when you register, use our Services, or communicate with us, including:

Name, email address, phone number, and mailing address
Government-issued identification for identity verification purposes
Bank account or payment card information for processing installment payments
University enrollment information and student identification numbers
Academic and financial records necessary to administer installment plans
Communications with our support team

2.2 Information Collected Automatically

When you access our platform, we automatically collect certain technical information, including:

IP address, browser type, and operating system
Pages visited, time spent on pages, and links clicked
Device identifiers and mobile network information
Cookies and similar tracking technologies (see Section 7)

2.3 Information from Third Parties

We may receive information about you from partner universities, payment processors, identity verification services, and other third parties as necessary to provide our Services.

3. How We Use Your Information

We use the information we collect to:

Process and administer tuition installment plan payments
Verify your identity and prevent fraud
Communicate with you about your account, payments, and our Services
Provide customer support and respond to inquiries
Generate analytics and reports for partner universities
Improve our platform and develop new features
Comply with legal obligations and enforce our Terms and Conditions
Send you transactional and, where you have consented, promotional communications
Process scholarship contributions and notify relevant parties

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Partner Universities

We share student payment information and status updates with the student's enrolled university, as necessary to administer the installment plan and maintain academic registration.

4.2 With Service Providers

We work with third-party vendors who assist us in operating our platform, including payment processors, cloud hosting providers, analytics services, and identity verification services. These providers are contractually obligated to protect your information.

4.3 For Legal Compliance

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Jump Finance, our users, or the public.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website prior to any such transfer.

5. International Data Transfers

Jump Finance is based in the United States and our primary servers are located in the US. If you are located outside the United States, your information will be transferred to and processed in the United States. By using our Services, you consent to this transfer.

We take appropriate measures to ensure that international transfers of personal data comply with applicable laws, including implementing standard contractual clauses where required.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Payment records may be retained for up to seven (7) years to comply with financial regulations and tax requirements.

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and support our operations. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our platform.

8. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal retention requirements
Restriction: Request that we restrict processing of your information in certain circumstances
Portability: Request transfer of your information to another service provider
Objection: Object to processing of your information for certain purposes

To exercise any of these rights, please contact us at legal@jump-finance.com. We will respond to your request within 30 days.

10. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will promptly delete it. Students between 13 and 18 may use our Services with appropriate parental or institutional consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the Effective Date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us